Trust
Data processors
These are the third-party technology companies that process personal information on behalf of PlaceMates to provide hosting, storage, email, payments and other essential platform functions. Each one only receives what it needs for its function. Where data is processed outside Australia, we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles, and rely on appropriate safeguards where the GDPR or UK GDPR applies. Questions: privacy@placemates.pro.
Application hosting
To be confirmed during the data-flow inventory- Purpose
- Hosting and serving the onboarding application
- Data handled
- Request metadata, IP addresses
- Processing locations
- To be confirmed
- Transfer mechanism
- To be confirmed
Database and file storage
To be confirmed during the data-flow inventory- Purpose
- Storing submissions, uploaded documents, signatures and signed agreements
- Data handled
- Contact details, property details, uploaded documents, signatures
- Processing locations
- To be confirmed
- Transfer mechanism
- To be confirmed
Email delivery
Resend, Inc.- Purpose
- Sending agreements, invoices, receipts and delivery-status tracking
- Data handled
- Name, email address, message content, attachment metadata
- Processing locations
- United States
- Transfer mechanism
- To be confirmed (standard contractual clauses expected)
Payment processing
Stripe, Inc. / Stripe Payments Australia Pty Ltd- Purpose
- Taking deposits and issuing balance invoices
- Data handled
- Name, email address, billing details, payment amounts
- Processing locations
- Australia, United States
- Transfer mechanism
- To be confirmed (standard contractual clauses expected)
See also our Privacy Policy and security practices.